Why ramé-hart?
 

Hi Carl,

Thank you for the information. I [have] contacted you several times and I am impressed with your professional service. Other customers should feel [the] same as me. Thank you for your help...these days.

Regards,

Yao-Tsan Tsai (Anderson)
Graduate Research Assistant
Department of Mechanical Engineering
Stevens Institute of Technology

Carl:

I took to each of your suggestions and was able to obtain results within 0.3 mN/m consistently with published data. I cannot thank you enough for your help!

Thank you again for such timely responses and working through my issues, I never have seen customer service like this an any industry for research!

Tyler Blumenthal
Graduate Student
South Dakota School of Mines & Technology

Carl,

I just wanted to write to say I really enjoy looking at most of your monthly essays. I hope you keep it up. I find it interesting. I hope it is paying off over the long term in sales.

David W. Camp, Ph.D.
Chemical Engineer and Project Leader
Lawrence Livermore National Laboratory

Mr. Clegg,

I found your website to be extremely informative and resourceful to me. Thank you so much!

Kuo Yang
Graduate Student
University of Waterloo
Ontario, Canada

Carl,

We like the instrument (Model 190) and your service is super.

Shangping Xu, PhD
Assistant Professor
Department of Geosciences
University of Wisconsin Milwaukee

Carl:

Thank you for all the answers to my questions. Definitely great customer support! I look forward to your continued support.

Stephanie T. Sullivan, MS ChE, CPIM
Doctoral Candidate
Department of Chemical & Biomolecular Engineering
North Carolina State University

Dear Carl,

We purchased your excellent goniometer Model 500 recently and have already used it for our investigations. Thanks...

Sincerely,

Professor Edward Bormashenko
Ariel University, Israel

Carl

...I appreciate contacting someone at a organization that has an historical perspective of the company beyond six months. Merry Christmas and I toast to your having many more decades with such a good company as ramé-hart.

Professor Al Miller
University of Notre Dame

Hi Carl,

Thanks for the newsletter. I enjoy reading it each month. They are always well written, informative and entertaining.

Best Regards,

Chuck Extrand, PhD
Principal Scientist
Entegris, Inc.

Thank you very much, Carl! ramé-hart is really an excellent company that can extend your patient guidance to [us for] such an old piece of equipment on the other end of the world.

We hope to keep cooperating with your company.

Regards,

Zhiyong Fan
GE China

Thank you so much for your quick reply and you answered all my questions. Carl, the way you answer questions is really nice by dividing them into parts.

Thank you sincerely,

Prem Bikkina
University of Tulsa

Carl,

Thank you so much...you have been a tremendous help to us. Your responsiveness and extensive knowledge about the goniometer are outstanding and that is the reason we chose to go with a ramé-hart system. You go above and beyond when it comes to customer service. Thanks again!

Amy Wence
Cardinal Health
21-Sept-2009

[Your] salesperson Carl Clegg has been very helpful and prompt. He is very knowledgeable about the products and is courteous and efficient.

Dr. W. Robert Ashurst
Assistant Professor of Chemical Engineering
Auburn University
502151

We would definitely recommend ramé-hart instrument co. to a colleague looking for a surface analysis tool. We are satisfied with our instrument.

David Smith
Restek Corp.
611102

For more information or a quotation, please contact us
or call 973-448-0305
To purchase spare parts, please visit www.ramehartstore.com
©2012, ramé-hart instrument co. All rights reserved.